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Version: v1.5.x

Alert email notification

After the threshold is triggered send alarm information and notify the recipient by email.

Operation steps

  1. 【Alarm notification】->【Add new recipient】 ->【Select email notification method】

    email

  2. 【Get verification code】-> 【Enter email verification code】-> 【Confirm】 email

    email

  3. Configure the associated alarm notification strategy⚠️ 【Add new notification strategy】-> 【Associate the recipient just set】-> 【Confirm】

    Note⚠️ Adding a new recipient does not mean that it is effective to receive alarm information. It is also necessary to configure the associated alarm notification strategy, that is, to specify which messages are sent to which recipients.

    email

Email notification common issues

  1. Hertzbeat deployed on its own intranet cannot receive email notifications

    Hertzbeat needs to configure its own mail server, not tancloud. Please confirm whether you have configured its own mail server in application.yml

  2. Cloud environment tancloud cannot receive email notification

    Please check whether there is any triggered alarm information in the alarm center.
    Please check whether the mailbox is configured correctly and whether the alarm strategy association is configured.
    Please check whether the warning email is blocked in the trash can of the mailbox.

Other issues can be fed back through the communication group ISSUE!